pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Resolved after 4 hours 48 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, on September 2, 2026.

monitoring Sep 02, 2026, 09:20 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 02, 2026, 04:54 PM UTC
Resolved
Sep 02, 2026, 09:42 PM UTC
Duration
4h 48m
Detected by Pingoru
Sep 02, 2026, 04:54 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Sep 02, 2026, 04:54 PM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Sep 02, 2026, 09:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 02, 2026, 09:42 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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