pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 2, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 04:54 PM UTC
Resolved
Sep 02, 2026, 09:42 PM UTC
Duration
4h 48m
Detected by Pingoru
Sep 02, 2026, 04:54 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Sep 02, 2026, 04:54 PM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Sep 02, 2026, 09:20 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 02, 2026, 09:42 PM UTC

    The incident has been resolved. We apologise for the inconvenience.