pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 2, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 17d 5h. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 10:54 AM UTC
Resolved
Sep 19, 2026, 04:20 PM UTC
Duration
17d 5h
Detected by Pingoru
Sep 02, 2026, 10:54 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Sep 02, 2026, 10:54 AM UTC

    We are experiencing degraded performance the Tanzania Vodacom services. We are investigating the issue.

  2. identified Sep 03, 2026, 11:45 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified Sep 04, 2026, 06:11 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. identified Sep 05, 2026, 03:35 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  5. identified Sep 06, 2026, 06:24 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  6. identified Sep 07, 2026, 01:58 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  7. identified Sep 07, 2026, 05:05 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  8. identified Sep 08, 2026, 12:02 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  9. identified Sep 11, 2026, 06:50 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  10. identified Sep 11, 2026, 07:37 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  11. identified Sep 12, 2026, 06:25 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  12. identified Sep 12, 2026, 08:44 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  13. identified Sep 13, 2026, 04:36 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  14. identified Sep 13, 2026, 01:59 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  15. identified Sep 14, 2026, 03:34 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  16. identified Sep 14, 2026, 12:03 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  17. identified Sep 15, 2026, 04:19 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  18. identified Sep 16, 2026, 06:28 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  19. identified Sep 16, 2026, 09:29 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  20. identified Sep 17, 2026, 12:02 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  21. identified Sep 17, 2026, 10:36 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  22. identified Sep 17, 2026, 07:36 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  23. identified Sep 18, 2026, 04:45 AM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  24. identified Sep 18, 2026, 09:05 PM UTC

    We are still experiencing degraded performance in our Tanzania Vodacom web deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.