Paubox incident

Issues with International 2FA Codes

Resolved after 4 days 22 hours, affecting Paubox Dashboard, on July 19, 2023.

monitoring Jul 21, 2023, 09:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 19, 2023, 04:29 PM UTC
Resolved
Jul 24, 2023, 02:36 PM UTC
Duration
4d 22h
Detected by Pingoru
Jul 19, 2023, 04:29 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. investigating Jul 19, 2023, 04:29 PM UTC

    Paubox engineering is currently investigating reported issues around a limited set of users unable to receive 2FA codes to international numbers.

  2. monitoring Jul 21, 2023, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2023, 02:36 PM UTC

    This incident has been resolved.

Your product runs on more than Paubox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →