Paubox incident

Platform Login Issues

Minor Vendor's status page →

Resolved after 7 hours 14 minutes, affecting Paubox Dashboard, on August 14, 2023.

monitoring Aug 14, 2023, 08:15 PM UTC

We've verified admins are able to log into their dashboards but will continue to monitor this issue.

Started
Aug 14, 2023, 01:36 PM UTC
Resolved
Aug 14, 2023, 08:51 PM UTC
Duration
7h 14m
Detected by Pingoru
Aug 14, 2023, 01:36 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. investigating Aug 14, 2023, 01:36 PM UTC

    We are investigating issues logging into our admin app.

  2. investigating Aug 14, 2023, 02:49 PM UTC

    We are continuing to investigate the issue.

  3. identified Aug 14, 2023, 04:52 PM UTC

    We are working on a hot fix for this issue.

  4. monitoring Aug 14, 2023, 08:15 PM UTC

    We've verified admins are able to log into their dashboards but will continue to monitor this issue.

  5. resolved Aug 14, 2023, 08:51 PM UTC

    Login access is fully restored.

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