Resolved after 2 hours 43 minutes, affecting Paubox Dashboard, on September 7, 2023.
After monitoring throughout the afternoon with no issues, this issue is resolved.
Affected components
Paubox Dashboard
Update timeline
- investigating Sep 07, 2023, 05:36 PM UTC
New users who have not previously authenticated with two factor authentication (2FA) are unable to log into their dashboard. Existing users are able to log in without issues.
- monitoring Sep 07, 2023, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 07, 2023, 08:20 PM UTC
After monitoring throughout the afternoon with no issues, this issue is resolved.
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