Resolved after 6 hours 4 minutes, affecting Outbound Security and Inbound Security, on November 7, 2023.
Engineering has confirmed all mail queues have returned to normal levels. We’re no longer seeing any inbound or outbound mail delays and believe the issue to be resolved.
Affected components
Update timeline
- investigating Nov 07, 2023, 05:07 PM UTC
We are investigating delays in both outbound and inbound mail servers.
- identified Nov 07, 2023, 07:13 PM UTC
Engineering has identified the cause of delays for inbound and outbound mail and deployed a fix to address this. At this time, there are no delays for inbound mail routing through mx.paubox.com and mx2.paubox.com. We’re still seeing delays for mx1.paubox.com inbound mail and all outbound mail currently.
- monitoring Nov 07, 2023, 08:04 PM UTC
At this time, mail queues have returned to normal and there are no outbound mail delays. We’re still seeing delays for mx1.paubox.com inbound mail currently.
- resolved Nov 07, 2023, 11:11 PM UTC
Engineering has confirmed all mail queues have returned to normal levels. We’re no longer seeing any inbound or outbound mail delays and believe the issue to be resolved.
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