Paubox incident

Users unable to sign into Paubox Admin App

Resolved after 30 minutes, affecting Paubox Dashboard, on February 15, 2024.

monitoring Feb 15, 2024, 09:27 PM UTC

Access has been restored. We will continue to monitor this issue.

Started
Feb 15, 2024, 09:25 PM UTC
Resolved
Feb 15, 2024, 09:55 PM UTC
Duration
30m
Detected by Pingoru
Feb 15, 2024, 09:25 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. identified Feb 15, 2024, 09:25 PM UTC

    Customers are currently unable to log into our admin app and are receiving 504 errors. We have identified the source of the problem and will work to resolve this as quickly as possible.

  2. monitoring Feb 15, 2024, 09:27 PM UTC

    Access has been restored. We will continue to monitor this issue.

  3. resolved Feb 15, 2024, 09:55 PM UTC

    This incident has been resolved.

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