Resolved after 39 minutes, affecting VoIP Services, on February 24, 2026.
Some stuck TCP Connection caused high load over all SBCs simultaneously. Will continue to investigate and taking countermeasures accordingly. Closing this issue for now since all service are operating.
Affected components
Update timeline
- investigating Feb 24, 2026, 10:59 AM UTC
We see some SBCs (handling VoIP Registration and calls) dropping calls, investigating.
- investigating Feb 24, 2026, 11:10 AM UTC
Services recovered, still investigating what caused the connection drops on our SBCs
- resolved Feb 24, 2026, 11:38 AM UTC
Some stuck TCP Connection caused high load over all SBCs simultaneously. Will continue to investigate and taking countermeasures accordingly. Closing this issue for now since all service are operating.
Your product runs on more than pascom ONE
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services