pascom ONE incident

Some beta instances not available

Resolved after 11 minutes, affecting VoIP Services and Client Services and 1 more, on October 26, 2026.

resolved Oct 26, 2026, 08:11 AM UTC

Restarting affected service solved the issue. Cause was an unusual memory behavior and we are investigating further to avoid this in the future.

Started
Oct 26, 2026, 07:59 AM UTC
Resolved
Oct 26, 2026, 08:11 AM UTC
Duration
11m
Detected by Pingoru
Oct 26, 2026, 07:59 AM UTC

Affected components

VoIP ServicesClient ServicesWeb Services

Update timeline

  1. investigating Oct 26, 2026, 07:59 AM UTC

    We see some beta instances failing due to a faulty service. Investigating and working on it.

  2. resolved Oct 26, 2026, 08:11 AM UTC

    Restarting affected service solved the issue. Cause was an unusual memory behavior and we are investigating further to avoid this in the future.

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