Resolved after 43 minutes, affecting Client Services, on September 18, 2026.
The issue with WhatsApp messages has been resolved. Our investigation indicates that service availability and functionality remained largely unaffected, with only a limited number of customers potentially experiencing intermittent impact. We will continue to monitor the service closely.
Affected components
Update timeline
- investigating Sep 18, 2026, 09:55 AM UTC
Currently, WhatsApp messages cannot be received. We are investigating.
- resolved Sep 18, 2026, 10:38 AM UTC
The issue with WhatsApp messages has been resolved. Our investigation indicates that service availability and functionality remained largely unaffected, with only a limited number of customers potentially experiencing intermittent impact. We will continue to monitor the service closely.
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