pascom ONE experienced a minor incident on September 18, 2026 affecting Client Services, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Client Services
Update timeline
- investigating Sep 18, 2026, 09:55 AM UTC
Currently, WhatsApp messages cannot be received. We are investigating.
- resolved Sep 18, 2026, 10:38 AM UTC
The issue with WhatsApp messages has been resolved. Our investigation indicates that service availability and functionality remained largely unaffected, with only a limited number of customers potentially experiencing intermittent impact. We will continue to monitor the service closely.