pascom ONE incident
Some hardware endpoints are losing their SIP registrations.
Minor Vendor's status page →
Resolved after 1 day 3 hours, affecting VoIP Services, on March 9, 2026.
The issue was caused by a load balancer configuration change that was supposed to be invisible. Only a small number of pbxes were affected. After rollback of the change, the service has been restored for all customers.
Affected components
VoIP Services
Update timeline
- investigating Mar 09, 2026, 11:10 AM UTC
Some hardware endpoints are losing their SIP registrations.
- resolved Mar 10, 2026, 02:17 PM UTC
The issue was caused by a load balancer configuration change that was supposed to be invisible. Only a small number of pbxes were affected. After rollback of the change, the service has been restored for all customers.
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