pascom ONE incident

Client/phone and trunk short outage due to network hickup

Resolved after 5 minutes, affecting VoIP Services and Client Services, on March 17, 2026.

investigating Mar 17, 2026, 03:45 PM UTC

We experienced a short interruption of some endpoint and some third party trunk registrations, most likely due to some network problem somewhere. It disappeared without manual interaction within five minutes. Due to retry timeouts, clients or trunks may have been unregistered a bit longer.

Started
Mar 17, 2026, 03:45 PM UTC
Resolved
Mar 17, 2026, 03:50 PM UTC
Duration
5m
Detected by Pingoru
Mar 17, 2026, 03:45 PM UTC

Affected components

VoIP ServicesClient Services

Update timeline

  1. investigating Mar 17, 2026, 03:45 PM UTC

    We experienced a short interruption of some endpoint and some third party trunk registrations, most likely due to some network problem somewhere. It disappeared without manual interaction within five minutes. Due to retry timeouts, clients or trunks may have been unregistered a bit longer.

  2. resolved Mar 17, 2026, 03:50 PM UTC

    Resolved

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