pascom ONE incident

Client/phone and trunk short outage due to network hickup

Minor Resolved View vendor source →

pascom ONE experienced a minor incident on March 17, 2026 affecting VoIP Services and Client Services, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 03:45 PM UTC
Resolved
Mar 17, 2026, 03:50 PM UTC
Duration
5m
Detected by Pingoru
Mar 17, 2026, 03:45 PM UTC

Affected components

VoIP ServicesClient Services

Update timeline

  1. investigating Mar 17, 2026, 03:45 PM UTC

    We experienced a short interruption of some endpoint and some third party trunk registrations, most likely due to some network problem somewhere. It disappeared without manual interaction within five minutes. Due to retry timeouts, clients or trunks may have been unregistered a bit longer.

  2. resolved Mar 17, 2026, 03:50 PM UTC

    Resolved