Resolved after 23 hours 10 minutes, affecting Creating and editing documents, on June 30, 2026.
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).
Affected components
Update timeline
- identified Jun 30, 2026, 09:46 PM UTC
We’ve identified the issue with editing sent documents and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- identified Jul 01, 2026, 12:28 PM UTC
We've confirmed that editing is currently unavailable for document sent more than 30 days ago. Affected clients may experience unresponsive editor behavior when attempting to edit such documents. Our team is actively working to resolve it.
- resolved Jul 01, 2026, 08:56 PM UTC
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).
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