Resolved after 1 hour 26 minutes, on July 30, 2026.
The team is continuing to work on the fix for the issue.
Update timeline
- investigating Jul 30, 2026, 10:35 AM UTC
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
- identified Jul 30, 2026, 11:08 AM UTC
We've confirmed that the CRM document creation flow is unavailable or not working as expected for affected customers. You may experience issues with loading the PandaDoc module within CRM integrations during the document creation process. Our team is actively working to resolve it! We'll post the next update in 30 minutes.
- identified Jul 30, 2026, 11:40 AM UTC
The team is continuing to work on the fix for the issue.
- resolved Jul 30, 2026, 12:01 PM UTC
This incident has been resolved.
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