Resolved after 2 hours 28 minutes, affecting Creating and editing documents and Sending documents and 1 more, on September 27, 2023.
We're all set! Users can now create, send, and view documents. If you continue to experience any issues with this, please reach out to us at [email protected].
Affected components
Update timeline
- investigating Sep 27, 2023, 03:51 PM UTC
We are actively investigating Issue with document creation, sending, and viewing . Please check back here for updates, and we appreciate your patience while we get this resolved.
- investigating Sep 27, 2023, 04:05 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 27, 2023, 04:43 PM UTC
We have resolved the issue and PandaDoc users should now be able to manage document creation, sending, and viewing. We have applied a solution. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- monitoring Sep 27, 2023, 05:05 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 27, 2023, 06:19 PM UTC
We're all set! Users can now create, send, and view documents. If you continue to experience any issues with this, please reach out to us at [email protected].
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