Resolved after 1 hour 18 minutes, affecting Uploading documents, on May 16, 2024.
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at [email protected].
Affected components
Update timeline
- investigating May 16, 2024, 06:39 PM UTC
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
- identified May 16, 2024, 07:05 PM UTC
We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- monitoring May 16, 2024, 07:46 PM UTC
We have resolved the issue and PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- resolved May 16, 2024, 07:57 PM UTC
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at [email protected].
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