Resolved after 33 minutes, affecting Creating and editing documents and Sending documents and 1 more, on September 17, 2024.
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at [email protected].
Affected components
Update timeline
- investigating Sep 17, 2024, 04:01 PM UTC
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
- investigating Sep 17, 2024, 04:09 PM UTC
We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates.
- monitoring Sep 17, 2024, 04:24 PM UTC
PandaDoc users should now be able to use the application normally. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- resolved Sep 17, 2024, 04:35 PM UTC
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at [email protected].
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