Palo Alto Networks incident

Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST

Resolved after 2 hours 10 minutes, affecting Americas - US - app.prismacloud.io, on November 10, 2026.

investigating Nov 10, 2026, 10:05 AM UTC

We are doing an emergency maintenance on https://app.prismacloud.io/ , some of the services might see degraded performance Maintenance Window : 3:00AM-4:00AM , PST

Started
Nov 10, 2026, 10:05 AM UTC
Resolved
Nov 10, 2026, 12:16 PM UTC
Duration
2h 10m
Detected by Pingoru
Nov 10, 2026, 10:05 AM UTC

Affected components

Americas - US - app.prismacloud.io

Update timeline

  1. investigating Nov 10, 2026, 10:05 AM UTC

    We are doing an emergency maintenance on https://app.prismacloud.io/ , some of the services might see degraded performance Maintenance Window : 3:00AM-4:00AM , PST

  2. resolved Nov 10, 2026, 12:16 PM UTC

    Maintenance completed successfully.

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