Resolved after 1 hour 52 minutes, affecting DLP (NGFW) NAM and Prisma Access DLP, on October 26, 2026.
A fix has been deployed and we are seeing recovery. We will continue to monitor the situation and provide updates on progress.
Affected components
DLP (NGFW) NAMPrisma Access DLP
Update timeline
- identified Oct 26, 2026, 04:40 PM UTC
We are experiencing higher than normal latency in our US West region. We have identified the issue and are working on a fix.
- monitoring Oct 26, 2026, 05:09 PM UTC
A fix has been deployed and we are seeing recovery. We will continue to monitor the situation and provide updates on progress.
- resolved Oct 26, 2026, 06:33 PM UTC
This incident has been resolved.
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