Palo Alto Networks incident

WildFire Issue

Resolved after 55 minutes, affecting WildFire Germany Cloud, on October 20, 2026.

monitoring Oct 20, 2026, 12:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 20, 2026, 11:28 AM UTC
Resolved
Oct 20, 2026, 12:24 PM UTC
Duration
55m
Detected by Pingoru
Oct 20, 2026, 11:28 AM UTC

Affected components

WildFire Germany Cloud

Update timeline

  1. investigating Oct 20, 2026, 11:28 AM UTC

    WildFire is currently experiencing an issue in Germany Cloud. We are actively working on this issue and will provide another update by 13:30 UTC with further details. Customer Impact: Frequent disconnection and Delay in Sample processing Workaround: N/A

  2. identified Oct 20, 2026, 12:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 20, 2026, 12:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2026, 12:24 PM UTC

    This incident has been resolved.

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