Palo Alto Networks incident

Prisma Cloud: App: alert remediation is unavailable

Ongoing since 11:45 AM UTC, affecting Americas - US - app.prismacloud.io.

identified Nov 09, 2026, 11:59 AM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 09, 2026, 11:45 AM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Nov 09, 2026, 11:45 AM UTC

Affected components

Americas - US - app.prismacloud.io

Update timeline

  1. investigating Nov 09, 2026, 11:45 AM UTC

    We are currently investigating this issue.

  2. identified Nov 09, 2026, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

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