Pagos experienced a minor incident on August 13, 2026 affecting Dashboard and Ingestion and Enrichment and 1 more component, lasting 12h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 13, 2026, 02:10 PM UTC
Status: Identified We're currently experiencing data delays for near-real time connection. You may receive alerts from Adyen, Stripe and Checkout that your webhook integration is failing. Our engineering team have identified the issue and we're working on fix. Affected components Alerting (Partial outage) Dashboard (Partial outage) Ingestion and Enrichment (Partial outage)
- monitoring Aug 13, 2026, 03:03 PM UTC
Status: Monitoring We have identified the underlying issue and resolved it. We are ingesting ongoing data from Adyen, Checkout, and Stripe. We are working on ingesting data from August 11th until today and the data will become available during the coming hours. Affected components Ingestion and Enrichment (Partial outage) Alerting (Partial outage) Dashboard (Partial outage)
- monitoring Aug 13, 2026, 07:36 PM UTC
Status: Monitoring We are continuing to re-ingest the missing data. We will complete re-ingestion of the missing data today. Affected components Dashboard (Partial outage) Ingestion and Enrichment (Partial outage) Alerting (Partial outage)
- resolved Aug 14, 2026, 02:24 AM UTC
Status: Resolved Re-ingestion is complete, and all data is now available on the platform. Ongoing data from Adyen, Checkout, and Stripe continues to ingest normally. Affected components Dashboard (Operational) Ingestion and Enrichment (Operational) Alerting (Operational)