Pagos incident
Some integrations and app features temporarily disrupted
Pagos experienced a minor incident on October 21, 2026 affecting Dashboard, lasting 7h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2026, 03:31 PM UTC
Status: Identified We’re performing urgent maintenance affecting a few services: • Braintree data may arrive later than usual. • New Stripe and Braintree connections may encounter errors. • Some filters in the app may not work as expected. We expect to restore service within approximately one hour If you’re connecting a new Stripe or Braintree account, please wait until maintenance is complete before retrying. Thanks for your patience. Affected components Dashboard (Degraded performance)
- identified Oct 21, 2026, 07:13 PM UTC
Status: Identified Our services are up and running again, the engineering team is working on processing recent Braintree data, and will update once the latency is back to normal. Affected components Dashboard (Degraded performance)
- resolved Oct 21, 2026, 10:35 PM UTC
Status: Resolved The Braintree data latency is now back to normal. Affected components Dashboard (Operational)