Pagos Outage History

Pagos is up right now

Pagos had 4 outages in the last 2 years totaling 21h 41m of downtime, averaging 0.2 incidents per month.

There were 4 Pagos outages since August 12, 2026 totaling 21h 41m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.pagos.ai

Minor October 19, 2026

Delayed data processing

Detected by Pingoru
Oct 19, 2026, 05:17 PM UTC
Resolved
Oct 19, 2026, 07:43 PM UTC
Duration
2h 25m
Affected: Dashboard
Timeline · 4 updates
  1. investigating Oct 19, 2026, 05:17 PM UTC

    Status: Investigating One of our vendors is experiencing issues in one region, delaying data processing. Since 09:15 UTC, new data may take longer than usual to appear in dashboards and reports. No data has been lost; we'll process delayed data once the provider's service recovers. The provider reports early signs of recovery, and we're watching closely. We'll post an update when processing is back to normal. Affected components Dashboard (Partial outage)

  2. identified Oct 19, 2026, 06:03 PM UTC

    Status: Identified The underlying issue have now been resolved by the vendor. Our engineering team is working on getting the data latency back to normal. Affected components Dashboard (Partial outage)

  3. monitoring Oct 19, 2026, 06:53 PM UTC

    Status: Monitoring We reprocessed the delayed data, and data latency is back to normal. We're monitoring the situation and will close this incident once our vendor resolves the underlying issue. Affected components Dashboard (Operational)

  4. resolved Oct 19, 2026, 07:43 PM UTC

    Status: Resolved The issue has been fully resolved. Affected components Dashboard (Operational)

Read the full incident report →

Minor August 31, 2026

Data delays for Stripe connections

Detected by Pingoru
Aug 31, 2026, 07:50 AM UTC
Resolved
Aug 31, 2026, 01:17 PM UTC
Duration
5h 27m
Affected: Dashboard
Timeline · 3 updates
  1. identified Aug 31, 2026, 07:50 AM UTC

    Status: Identified We're seeing data delays for Stripe connections. We've identified the issue and are working on getting the recent data processed properly. Affected components Dashboard (Partial outage)

  2. monitoring Aug 31, 2026, 08:54 AM UTC

    Status: Monitoring A fix has been deployed, and new Stripe data is processing normally again. We're now backfilling the delayed data and will post another update once everything is caught up. Affected components Dashboard (Partial outage)

  3. resolved Aug 31, 2026, 01:17 PM UTC

    Status: Resolved This incident is now resolved. A fix was deployed earlier today, and all delayed Stripe data has been re-ingested. Data is up to date and processing normally. Thank you for your patience. Affected components Dashboard (Operational)

Read the full incident report →

Minor August 13, 2026

Data delays for near-real time connections

Detected by Pingoru
Aug 13, 2026, 02:10 PM UTC
Resolved
Aug 14, 2026, 02:24 AM UTC
Duration
12h 14m
Affected: DashboardIngestion and EnrichmentAlerting
Timeline · 4 updates
  1. identified Aug 13, 2026, 02:10 PM UTC

    Status: Identified We're currently experiencing data delays for near-real time connection. You may receive alerts from Adyen, Stripe and Checkout that your webhook integration is failing. Our engineering team have identified the issue and we're working on fix. Affected components Alerting (Partial outage) Dashboard (Partial outage) Ingestion and Enrichment (Partial outage)

  2. monitoring Aug 13, 2026, 03:03 PM UTC

    Status: Monitoring We have identified the underlying issue and resolved it. We are ingesting ongoing data from Adyen, Checkout, and Stripe. We are working on ingesting data from August 11th until today and the data will become available during the coming hours. Affected components Ingestion and Enrichment (Partial outage) Alerting (Partial outage) Dashboard (Partial outage)

  3. monitoring Aug 13, 2026, 07:36 PM UTC

    Status: Monitoring We are continuing to re-ingest the missing data. We will complete re-ingestion of the missing data today. Affected components Dashboard (Partial outage) Ingestion and Enrichment (Partial outage) Alerting (Partial outage)

  4. resolved Aug 14, 2026, 02:24 AM UTC

    Status: Resolved Re-ingestion is complete, and all data is now available on the platform. Ongoing data from Adyen, Checkout, and Stripe continues to ingest normally. Affected components Dashboard (Operational) Ingestion and Enrichment (Operational) Alerting (Operational)

Read the full incident report →

Minor August 12, 2026

Intermittent 504 Gateway Timeout errors during data enrichment

Detected by Pingoru
Aug 12, 2026, 03:03 PM UTC
Resolved
Aug 12, 2026, 04:37 PM UTC
Duration
1h 34m
Affected: Ingestion and Enrichment
Timeline · 4 updates
  1. investigating Aug 12, 2026, 03:03 PM UTC

    Status: Investigating We’re seeing an increase in 504 errors affecting data enrichment requests. Our engineering team is actively investigating the issue and will provide an update once the root cause has been identified. Affected components Ingestion and Enrichment (Partial outage)

  2. identified Aug 12, 2026, 03:09 PM UTC

    Status: Identified We’ve identified the root cause and are actively working on a fix. We’ll provide another update once the fix has been implemented. Affected components Ingestion and Enrichment (Partial outage)

  3. monitoring Aug 12, 2026, 04:19 PM UTC

    Status: Monitoring We've implemented a fix and are monitoring the api. Affected components Ingestion and Enrichment (Operational)

  4. resolved Aug 12, 2026, 04:37 PM UTC

    Status: Resolved Issue have been resolved and the api is working as expected again Affected components Ingestion and Enrichment (Operational)

Read the full incident report →