Pagero incident

Delay in processing documents on LHDN due to site Maintenance

Notice Resolved View vendor source →

Pagero experienced a notice incident on October 30, 2025 affecting Pagero Online, lasting 11h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 06:21 PM UTC
Resolved
Oct 31, 2025, 05:25 AM UTC
Duration
11h 3m
Detected by Pingoru
Oct 30, 2025, 06:21 PM UTC

Affected components

Pagero Online

Update timeline

  1. investigating Oct 30, 2025, 06:21 PM UTC

    Dear Customer, The Malaysian flow is undergoing an unannounced maintenance by the correspondent tax authority and some documents might be affected until this maintenance is finished. We're monitoring this closely and will share updates as we have them. Thank you for your patience and understanding.

  2. resolved Oct 31, 2025, 05:25 AM UTC

    This maintenance has been resolved.