Resolved after 3 hours 10 minutes, affecting Pagero Online, on November 20, 2025.
The issue affecting the Received Documents tab in Pagero Online has now been resolved. Our team identified the root cause and implemented the necessary fix to prevent it from recurring. Thank you for your patience while we worked on this. If you experience any further difficulties or have additional questions, please don’t hesitate to reach out. If you have any questions, please contact our Support team
Affected components
Update timeline
- investigating Nov 20, 2025, 09:42 AM UTC
We are currently investigating an issue affecting the Received Documents tab in Pagero Online. Our team is working to identify the root cause and will provide updates as soon as possible. If you have any questions, please contact our Support team
- monitoring Nov 20, 2025, 11:11 AM UTC
A fix has been implemented and we are monitoring the results. If you have any questions, please contact our Support team
- resolved Nov 20, 2025, 12:53 PM UTC
The issue affecting the Received Documents tab in Pagero Online has now been resolved. Our team identified the root cause and implemented the necessary fix to prevent it from recurring. Thank you for your patience while we worked on this. If you experience any further difficulties or have additional questions, please don’t hesitate to reach out. If you have any questions, please contact our Support team
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