Pagero incident
Disturbances in the connection towards FACe (Spanish e-invoicing entry point)
Resolved after 3 days 23 hours, affecting Pagero Online, on November 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Nov 20, 2025, 09:30 AM UTC
We’re currently investigating reports of a potential disturbance in the connection towards FACe (Spanish e-invoicing entry point). It was identified around yesterday 22:29 CET. We are working on identifying the cause and impact on customers with our Partner. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team
- identified Nov 20, 2025, 09:41 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 24, 2025, 07:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2025, 08:34 AM UTC
This incident has been resolved.
Your product runs on more than Pagero
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services