Pagero incident

Statuses are not being processed

Minor Resolved View vendor source →

Pagero experienced a minor incident on November 27, 2025 affecting Pagero TMS, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 09:29 AM UTC
Resolved
Dec 02, 2025, 08:17 AM UTC
Duration
4d 22h
Detected by Pingoru
Nov 27, 2025, 09:29 AM UTC

Affected components

Pagero TMS

Update timeline

  1. identified Nov 27, 2025, 09:29 AM UTC

    We have been unable to process any statuses since the release on the 17th of November. The root cause has been found, and we are working on a fix at the moment.

  2. identified Nov 27, 2025, 01:55 PM UTC

    All statuses in queue has been processed manually, but we are still working with the root cause.

  3. identified Nov 28, 2025, 12:23 PM UTC

    We have not yet found a fix, but found a way to handle all statuses manually until then.

  4. resolved Dec 02, 2025, 08:17 AM UTC

    The main issue has been resolved, and the status-flow is up and functional.