Pagero incident

Statuses are not being processed

Resolved after 4 days 22 hours, affecting Pagero TMS, on November 27, 2025.

identified Nov 28, 2025, 12:23 PM UTC

We have not yet found a fix, but found a way to handle all statuses manually until then.

Affected components

Pagero TMS

identified Nov 27, 2025, 09:29 AM UTC

We have been unable to process any statuses since the release on the 17th of November. The root cause has been found, and we are working on a fix at the moment.
identified Nov 27, 2025, 01:55 PM UTC

All statuses in queue has been processed manually, but we are still working with the root cause.
identified Nov 28, 2025, 12:23 PM UTC

We have not yet found a fix, but found a way to handle all statuses manually until then.
resolved Dec 02, 2025, 08:17 AM UTC

The main issue has been resolved, and the status-flow is up and functional.

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