Pagero incident

Partial outage in connections to Health Center / Teilweise Verbindungsstörung zum Health Center

Notice Resolved View vendor source →

Pagero experienced a notice incident on December 19, 2025 affecting Health Center/Health Mobile, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 04:10 PM UTC
Resolved
Dec 19, 2025, 04:10 PM UTC
Duration
Detected by Pingoru
Dec 19, 2025, 04:10 PM UTC

Affected components

Health Center/Health Mobile

Update timeline

  1. resolved Dec 19, 2025, 04:10 PM UTC

    Due to an outage in our Health VPN-Services some customers were unable to reach our Health Center between 2:20 PM and 3:05 PM CET. If any documents on your side were not transferred during the above mentioned time, please resend them to us. We apologize for any inconvenience this may have caused. If you have any questions, please contact our Support team ************************************ Aufgrund einer Störung in unseren Health-VPN-Diensten konnten einige Kunden unser Health Center zwischen 14:20 Uhr und 15:05 Uhr MEZ nicht erreichen. Falls während des oben genannten Zeitraums auf Ihrer Seite Dokumente nicht übertragen wurden, senden Sie diese bitte erneut an uns. Bitte entschuldigen Sie dadurch ggfs. entstandenen Unannehmlichkeiten. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team