Pagero incident

Pagero Online - Degraded Performance on SFTP Server (ftp.pageroonline.com)

Resolved after 27 minutes, affecting Pagero Online, on February 9, 2026.

resolved Feb 09, 2026, 10:59 AM UTC

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. The root cause was a storage-related issue on the SFTP server, which has now been addressed. If you have any questions, please contact our Support team

Started
Feb 09, 2026, 10:31 AM UTC
Resolved
Feb 09, 2026, 10:59 AM UTC
Duration
27m
Detected by Pingoru
Feb 09, 2026, 10:31 AM UTC

Affected components

Pagero Online

Update timeline

  1. identified Feb 09, 2026, 10:31 AM UTC

    We’re currently investigating reports of a potential outage for our Pagero SFTP-server (ftp.pageroonline.com) in Pagero Online that was identified at 10:00 CEST. At this time, the issue appears to impact file uploads (write operations) to the SFTP server, and we are seeing failures when attempting to write files. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team

  2. resolved Feb 09, 2026, 10:59 AM UTC

    The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. The root cause was a storage-related issue on the SFTP server, which has now been addressed. If you have any questions, please contact our Support team

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