PageProof Outage History

PageProof is up right now

PageProof had 21 outages in the last 2 years totaling 43h 20m of downtime, averaging 0.9 incidents per month.

There were 21 PageProof outages since February 4, 2025 totaling 43h 20m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.pageproof.com

Minor August 2, 2026

Video proofs are unable to be opened. Compare mode is also impacted.

Detected by Pingoru
Aug 02, 2026, 08:46 PM UTC
Resolved
Aug 02, 2026, 11:41 PM UTC
Duration
2h 54m
Affected: PageProof
Timeline · 4 updates
  1. investigating Aug 02, 2026, 08:46 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 02, 2026, 09:34 PM UTC

    We are investigating with urgency. The use of the text highlighter pen is also impacted, as well as compare mode.

  3. identified Aug 02, 2026, 10:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 02, 2026, 11:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026

Video processing delayed

Detected by Pingoru
Jul 28, 2026, 03:58 AM UTC
Resolved
Jul 28, 2026, 05:46 AM UTC
Duration
1h 48m
Affected: PageProof
Timeline · 6 updates
  1. investigating Jul 28, 2026, 03:58 AM UTC

    Video processing is delayed by a 3rd party outage. Videos will remain at 20% in your outbox. We'll provide an update in 30 minutes.

  2. investigating Jul 28, 2026, 03:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 28, 2026, 04:00 AM UTC

    Video processing is delayed by a 3rd party outage. Videos will remain at 20% in your outbox. We'll provide an update in 30 minutes.

  4. investigating Jul 28, 2026, 04:46 AM UTC

    Our 3rd party provider is working on a fix for video processing

  5. identified Jul 28, 2026, 05:37 AM UTC

    The video processing slowdown has been fixed and the backlog is being processed

  6. resolved Jul 28, 2026, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2026

File uploads affected by Microsoft outage

Detected by Pingoru
Jul 23, 2026, 04:53 PM UTC
Resolved
Jul 23, 2026, 08:30 PM UTC
Duration
3h 37m
Affected: PageProof
Timeline · 6 updates
  1. investigating Jul 23, 2026, 04:53 PM UTC

    Microsoft are experiencing issues which are impacting PageProof file uploads.

  2. identified Jul 23, 2026, 05:29 PM UTC

    Microsoft has identified the cause and is working on a mitigation. More information can be found here: https://azure.status.microsoft/en-us/status.

  3. identified Jul 23, 2026, 06:36 PM UTC

    We have rerouted new files to another host. New static, web, and audio proof files will process successfully. Files currently sitting in the outbox at 20%, and video files, will process when Microsoft Azure services are back up and running. We expect another update from Microsoft within 30 minutes.

  4. monitoring Jul 23, 2026, 06:52 PM UTC

    A fix by Microsoft has been implemented, and we are monitoring the results. If you have a file in the outbox currently processing, these will process. No action is required. If you have a file with a file error in the outbox, please drag and drop the file on top of the proof tile – it will process successfully.

  5. monitoring Jul 23, 2026, 08:00 PM UTC

    We are continuing to monitor stability and awaiting a resolution update from Microsoft.

  6. resolved Jul 23, 2026, 08:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Video processing is delayed

Detected by Pingoru
Feb 04, 2026, 03:49 PM UTC
Resolved
Feb 04, 2026, 04:16 PM UTC
Duration
27m
Affected: PageProof
Timeline · 2 updates
  1. investigating Feb 04, 2026, 03:49 PM UTC

    We are investigating.

  2. resolved Feb 04, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

Video encoding delays

Detected by Pingoru
Feb 03, 2026, 02:15 AM UTC
Resolved
Feb 03, 2026, 05:23 AM UTC
Duration
3h 7m
Affected: PageProof
Timeline · 4 updates
  1. investigating Feb 03, 2026, 02:15 AM UTC

    We are currently investigating this issue.

  2. identified Feb 03, 2026, 04:19 AM UTC

    Microsoft have identified the cause and we're expecting an update from Microsoft in the next hour or so. You can read more here: https://azure.status.microsoft/en-us/status

  3. monitoring Feb 03, 2026, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 03, 2026, 05:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

Cloudflare outage affecting URL and zipped HTML proofs

Detected by Pingoru
Nov 18, 2025, 02:01 PM UTC
Resolved
Nov 18, 2025, 02:41 PM UTC
Duration
39m
Affected: PageProof
Timeline · 5 updates
  1. identified Nov 18, 2025, 02:01 PM UTC

    Cloudflare is experiencing a global outage: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 They are working on restoring services. The PageProof dashboard, and static/audio/video proofing screens are unaffected and working normally. The web proofing screen is currently unavailable. This is affecting reviewers who are reviewing URL and zipped HTML content.

  2. identified Nov 18, 2025, 02:01 PM UTC

    Cloudflare are working on restoring service for application services customers. Further information can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  3. identified Nov 18, 2025, 02:35 PM UTC

    The web proofing screen (URLs and zipped HTML content) is intermittently usable for some reviewers, depending on their geo-location.

  4. identified Nov 18, 2025, 02:40 PM UTC

    Web proofs are opening OK.

  5. resolved Nov 18, 2025, 02:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

Cloudflare outage

Detected by Pingoru
Nov 18, 2025, 12:34 PM UTC
Resolved
Nov 18, 2025, 01:27 PM UTC
Duration
53m
Affected: PageProof
Timeline · 3 updates
  1. identified Nov 18, 2025, 12:34 PM UTC

    Cloudflare's global network is experiencing an outage which is affecting PageProof. Further details can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. identified Nov 18, 2025, 01:12 PM UTC

    Cloudflare have identified an issue and a fix is currently being implemented.

  3. resolved Nov 18, 2025, 01:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

Mitigated: Video upload and playback

Detected by Pingoru
Oct 29, 2025, 06:38 PM UTC
Resolved
Oct 30, 2025, 12:08 AM UTC
Duration
5h 30m
Affected: PageProof
Timeline · 4 updates
  1. identified Oct 29, 2025, 06:38 PM UTC

    Microsoft have a world-wide issue and this is causing video uploads see a file error as soon as they start processing. We should have an update in 20 minutes.

  2. identified Oct 29, 2025, 07:26 PM UTC

    Microsoft have deployed a fix to the Azure Front Door service, and expect recovery over the next few hours. https://azure.status.microsoft/en-us/status

  3. monitoring Oct 29, 2025, 11:39 PM UTC

    Microsoft has recovered their services which means video processing and playback is operational on PageProof.

  4. resolved Oct 30, 2025, 12:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

Proof upload/creation issue

Detected by Pingoru
Oct 29, 2025, 05:41 PM UTC
Resolved
Oct 29, 2025, 06:10 PM UTC
Duration
28m
Affected: PageProof
Timeline · 3 updates
  1. identified Oct 29, 2025, 05:41 PM UTC

    We are currently investigating this issue affecting our proof upload and creation. Other PageProof areas, including proof review and comments, are not impacted.

  2. identified Oct 29, 2025, 06:08 PM UTC

    We have identified this issue as originating from our cloud infrastructure provider. We are making adjustments to our upload infrastructure to restore service.

  3. resolved Oct 29, 2025, 06:10 PM UTC

    We have rerouted the upload traffic to a different service so to avoid the services that Microsoft has reported are down. If you have a file in your outbox stuck at 10% upload: click the cog icon on your proof tile and select 'replace proof file'. You can then upload the file - it will upload and process OK.

Read the full incident report →

Minor October 23, 2025

Cloudflare error 1101

Detected by Pingoru
Oct 23, 2025, 12:15 AM UTC
Resolved
Oct 23, 2025, 08:15 AM UTC
Duration
7h 59m
Affected: PageProof
Timeline · 5 updates
  1. monitoring Oct 23, 2025, 03:30 AM UTC

    Cloudflare is experiencing intermittent services today. Some PageProof users are seeing a Cloudflare 1101 error message. Cloudflare has been notified and we are monitoring their status.

  2. monitoring Oct 23, 2025, 03:31 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 23, 2025, 04:48 AM UTC

    We have this recent status update from Cloudflare - the outage is affecting all their customers' sites right now that use workers: https://www.cloudflarestatus.com/incidents/srj1939ly923.

  4. monitoring Oct 23, 2025, 07:53 AM UTC

    Cloudflare have identified the issue and are rolling out an update now. Further details can be found here: https://www.cloudflarestatus.com/incidents/srj1939ly923

  5. resolved Oct 23, 2025, 08:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 3, 2025

Proof creation issue

Detected by Pingoru
Oct 03, 2025, 04:30 PM UTC
Resolved
Oct 03, 2025, 07:48 PM UTC
Duration
3h 18m
Affected: PageProof
Timeline · 4 updates
  1. investigating Oct 03, 2025, 04:30 PM UTC

    We are currently investigating this issue. This issue is affecting proof owners creating proofs. Reviewing proofs and other areas of PageProof are unaffected.

  2. identified Oct 03, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 03, 2025, 05:36 PM UTC

    We are continuing to work on this issue. The issue is affecting creating proofs, new versions, and uploading file attachments to comments.

  4. resolved Oct 03, 2025, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Speed issues reported by multiple users

Detected by Pingoru
Oct 02, 2025, 09:56 PM UTC
Resolved
Oct 02, 2025, 11:50 PM UTC
Duration
1h 54m
Affected: PageProof
Timeline · 2 updates
  1. identified Oct 02, 2025, 09:56 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 02, 2025, 11:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 25, 2025

Proofs and dashboards are slow to load

Detected by Pingoru
Sep 25, 2025, 03:13 PM UTC
Resolved
Sep 25, 2025, 03:16 PM UTC
Duration
3m
Affected: PageProof
Timeline · 3 updates
  1. investigating Sep 25, 2025, 03:13 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2025, 03:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 25, 2025, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2025

Some dashboards are slow to respond

Detected by Pingoru
Sep 16, 2025, 03:31 PM UTC
Resolved
Sep 16, 2025, 03:35 PM UTC
Duration
3m
Affected: PageProof
Timeline · 2 updates
  1. investigating Sep 16, 2025, 03:31 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2025

Intermittent service

Detected by Pingoru
Jul 30, 2025, 07:53 PM UTC
Resolved
Jul 30, 2025, 08:04 PM UTC
Duration
10m
Affected: PageProof
Timeline · 3 updates
  1. investigating Jul 30, 2025, 07:53 PM UTC

    Reports of intermittent services are being received. Technical teams are investigating with high priority.

  2. investigating Jul 30, 2025, 08:04 PM UTC

    Services have returned to normal. The technical teams will continue to monitor.

  3. resolved Jul 30, 2025, 08:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2025

Video processing delays

Detected by Pingoru
Jul 23, 2025, 07:21 PM UTC
Resolved
Jul 24, 2025, 12:07 AM UTC
Duration
4h 46m
Affected: PageProof
Timeline · 3 updates
  1. investigating Jul 23, 2025, 07:21 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2025, 09:29 PM UTC

    We are continuing to investigate the issue. The issue is occurring to only some video files, not all video files.

  3. resolved Jul 24, 2025, 12:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2025

Cloudflare (a service provider to PageProof) is currently experiencing an outage

Detected by Pingoru
Jun 12, 2025, 06:45 PM UTC
Resolved
Jun 12, 2025, 09:01 PM UTC
Duration
2h 16m
Timeline · 3 updates
  1. investigating Jun 12, 2025, 06:45 PM UTC

    Some areas of PageProof are affected by this outage such as checklists, team members area, monday.com Item View, and the switch account feature for example. We are monitoring the status of Cloudflare.

  2. investigating Jun 12, 2025, 07:17 PM UTC

    To see the current status of the Cloudflare incident, please view this page: https://www.cloudflarestatus.com/

  3. resolved Jun 12, 2025, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2025

Dashboard and proof loading slowdown

Detected by Pingoru
May 29, 2025, 08:15 PM UTC
Resolved
May 29, 2025, 08:43 PM UTC
Duration
28m
Affected: PageProof
Timeline · 3 updates
  1. investigating May 29, 2025, 08:15 PM UTC

    We are currently investigating this issue.

  2. investigating May 29, 2025, 08:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 29, 2025, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2025

Some users are experiencing a slow dashboard & proof loading issues

Detected by Pingoru
Feb 13, 2025, 05:52 PM UTC
Resolved
Feb 13, 2025, 08:15 PM UTC
Duration
2h 22m
Affected: PageProof
Timeline · 3 updates
  1. investigating Feb 13, 2025, 05:52 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 13, 2025, 07:44 PM UTC

    We are aware of an issue with PageProof that we are investigating with our platform provider.

  3. resolved Feb 13, 2025, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 6, 2025

Slow response times

Detected by Pingoru
Feb 06, 2025, 10:03 PM UTC
Resolved
Feb 06, 2025, 10:23 PM UTC
Duration
20m
Timeline · 2 updates
  1. investigating Feb 06, 2025, 10:03 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 06, 2025, 10:23 PM UTC

    Platform is back to normal operating speeds.

Read the full incident report →