PageProof incident

Video processing delays

Minor Resolved View vendor source →

PageProof experienced a minor incident on July 23, 2025 affecting PageProof, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 07:21 PM UTC
Resolved
Jul 24, 2025, 12:07 AM UTC
Duration
4h 46m
Detected by Pingoru
Jul 23, 2025, 07:21 PM UTC

Affected components

PageProof

Update timeline

  1. investigating Jul 23, 2025, 07:21 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2025, 09:29 PM UTC

    We are continuing to investigate the issue. The issue is occurring to only some video files, not all video files.

  3. resolved Jul 24, 2025, 12:07 AM UTC

    This incident has been resolved.