PageProof incident

Video processing delayed

Notice Resolved View vendor source →

PageProof experienced a notice incident on July 28, 2026 affecting PageProof, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 03:58 AM UTC
Resolved
Jul 28, 2026, 05:46 AM UTC
Duration
1h 48m
Detected by Pingoru
Jul 28, 2026, 03:58 AM UTC

Affected components

PageProof

Update timeline

  1. investigating Jul 28, 2026, 03:58 AM UTC

    Video processing is delayed by a 3rd party outage. Videos will remain at 20% in your outbox. We'll provide an update in 30 minutes.

  2. investigating Jul 28, 2026, 03:59 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 28, 2026, 04:00 AM UTC

    Video processing is delayed by a 3rd party outage. Videos will remain at 20% in your outbox. We'll provide an update in 30 minutes.

  4. investigating Jul 28, 2026, 04:46 AM UTC

    Our 3rd party provider is working on a fix for video processing

  5. identified Jul 28, 2026, 05:37 AM UTC

    The video processing slowdown has been fixed and the backlog is being processed

  6. resolved Jul 28, 2026, 05:46 AM UTC

    This incident has been resolved.