PageProof experienced a minor incident on July 23, 2026 affecting PageProof, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 04:53 PM UTC
Microsoft are experiencing issues which are impacting PageProof file uploads.
- identified Jul 23, 2026, 05:29 PM UTC
Microsoft has identified the cause and is working on a mitigation. More information can be found here: https://azure.status.microsoft/en-us/status.
- identified Jul 23, 2026, 06:36 PM UTC
We have rerouted new files to another host. New static, web, and audio proof files will process successfully. Files currently sitting in the outbox at 20%, and video files, will process when Microsoft Azure services are back up and running. We expect another update from Microsoft within 30 minutes.
- monitoring Jul 23, 2026, 06:52 PM UTC
A fix by Microsoft has been implemented, and we are monitoring the results. If you have a file in the outbox currently processing, these will process. No action is required. If you have a file with a file error in the outbox, please drag and drop the file on top of the proof tile – it will process successfully.
- monitoring Jul 23, 2026, 08:00 PM UTC
We are continuing to monitor stability and awaiting a resolution update from Microsoft.
- resolved Jul 23, 2026, 08:30 PM UTC
This incident has been resolved.