PageProof incident

Mitigated: Video upload and playback

Notice Resolved View vendor source →

PageProof experienced a notice incident on October 29, 2025 affecting PageProof, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 06:38 PM UTC
Resolved
Oct 30, 2025, 12:08 AM UTC
Duration
5h 30m
Detected by Pingoru
Oct 29, 2025, 06:38 PM UTC

Affected components

PageProof

Update timeline

  1. identified Oct 29, 2025, 06:38 PM UTC

    Microsoft have a world-wide issue and this is causing video uploads see a file error as soon as they start processing. We should have an update in 20 minutes.

  2. identified Oct 29, 2025, 07:26 PM UTC

    Microsoft have deployed a fix to the Azure Front Door service, and expect recovery over the next few hours. https://azure.status.microsoft/en-us/status

  3. monitoring Oct 29, 2025, 11:39 PM UTC

    Microsoft has recovered their services which means video processing and playback is operational on PageProof.

  4. resolved Oct 30, 2025, 12:08 AM UTC

    This incident has been resolved.