Paddle incident
Issue affecting metrics and reporting in the seller dashboard
Resolved after 4 hours 4 minutes, affecting Production - Billing and Production - Billing and 1 more, on October 21, 2026.
The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected].
Affected components
Update timeline
- identified Oct 21, 2026, 08:04 PM UTC
We have identified the issue affecting metrics and reporting in the vendor dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
- resolved Oct 22, 2026, 12:09 AM UTC
The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected].
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