Is Paddle down?

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Current status
Paddle is up

No incidents right now.

Official status page: https://paddlestatus.com · Polled every 5 minutes · 38 components tracked

Paddle is operational right now. Last checked just now; the most recent incident resolved 12d ago.

Real-time Paddle status, recent outages, and incident history — pulled directly from Paddle's official status page at https://paddlestatus.com every 5 minutes. Pingoru tracks 38 Paddle services and has captured 12 incidents in the last 90 days (99.12% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident — free for 5 monitors, no credit card.

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Paddle uptime 99.12% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jun 01, 2026, 10:23 AM UTC · Resolved Jun 01, 2026, 10:23 AM UTC
    Production - ClassicProduction - Billing
    Timeline · 4 updates
    • monitoring · Jun 01, 2026, 08:38 AM UTC

      Status: Monitoring We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected. The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)

    • resolved · Jun 01, 2026, 08:59 AM UTC

      Status: Resolved We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected. The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    • identified · Jun 01, 2026, 09:38 AM UTC

      Status: Identified We identified another issue affecting card payments on Paddle Billing and Paddle Classic. Wallet payments and subscriptions do not appear to have been affected. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)

    • resolved · Jun 01, 2026, 10:23 AM UTC

      Status: Resolved The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Operational) Production - Billing (Operational)

    Latest: Status: Resolved The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused.…

  2. Resolved
    Started Apr 30, 2026, 02:07 PM UTC · Resolved Apr 30, 2026, 02:07 PM UTC
    Production - ClassicProduction - BillingProduction - Billing
    Timeline · 3 updates
    • investigating · Apr 28, 2026, 03:36 PM UTC

      Status: Investigating We have identified an issue affecting new sellers’ access to the ProfitWell Metrics. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Partial outage) Production - Billing (Operational) Production - Classic (Operational)

    • identified · Apr 28, 2026, 04:45 PM UTC

      Status: Identified We have identified an issue affecting access to Retain settings and Metrics for some new Paddle Billing signups in the dashboard. A fix has been scheduled for deployment for new signups, and the access for sellers who signed up earlier is being gradually restored. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Partial outage) Production - Billing (Operational) Production - Classic (Operational)

    • resolved · Apr 30, 2026, 02:07 PM UTC

      Status: Resolved The incident affecting Retain settings and Metrics in the dashboard has been fully resolved. All services are now operating normally.  We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Billing (Operational) Production - Classic (Operational)

    Latest: Status: Resolved The incident affecting Retain settings and Metrics in the dashboard has been fully resolved. All services are now operating normally. We apologize for any disrupti…

  3. Resolved
    Started Apr 21, 2026, 02:22 PM UTC · Resolved Apr 21, 2026, 02:22 PM UTC
    Production - BillingProduction - BillingSandbox - Billing
    Timeline · 3 updates
    • identified · Apr 21, 2026, 11:00 AM UTC

      Status: Identified We have identified the issue affecting Email, Webhooks & Alerts that began around 11:40. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Degraded performance) Production - Billing (Degraded performance) Sandbox - Billing (Degraded performance) Sandbox - Billing (Degraded performance)

    • monitoring · Apr 21, 2026, 11:43 AM UTC

      Status: Monitoring A fix has been deployed and the underlying issue affecting Email, Webhooks & Alerts has been internally resolved. The service became fully operational again, processing new webhooks and outbound emails at 12:07 BST. Furthermore, all delayed webhooks and outbound emails were successfully reprocessed by 12:12 BST. We are continuing to monitor the situation to ensure full stability before marking this incident as completely resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Sandbox - Billing (Operational) Sandbox - Billing (Operational) Production - Billing (Operational) Production - Billing (Operational)

    • resolved · Apr 21, 2026, 02:22 PM UTC

      Status: Resolved The underlying issue affecting Email, Webhooks & Alerts has been resolved. The service became fully operational again, processing new webhooks and outbound emails at 12:07 BST, and all delayed webhooks and outbound emails were successfully reprocessed by 12:12 BST. Our teams will continue to monitor the services closely to ensure ongoing stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational) Production - Billing (Operational) Sandbox - Billing (Operational) Sandbox - Billing (Operational)

    Latest: Status: Resolved The underlying issue affecting Email, Webhooks & Alerts has been resolved. The service became fully operational again, processing new webhooks and outbound emails …

  4. Resolved
    Started Apr 21, 2026, 02:11 PM UTC · Resolved Apr 21, 2026, 02:11 PM UTC
    Production - ClassicProduction - BillingProduction - ClassicProduction - BillingSandbox - BillingSandbox - Classic
    Timeline · 2 updates
    • monitoring · Apr 21, 2026, 02:02 PM UTC

      Status: Monitoring We have identified an issue affecting customers who are attempting to add a discount at checkout. They may encounter a timeout, which can prevent the discount from being applied, but it should not prevent the transaction from being completed. This began at approximately 13:15 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance) Sandbox - Billing (Degraded performance) Sandbox - Classic (Degraded performance)

    • resolved · Apr 21, 2026, 02:11 PM UTC

      Status: Resolved We are pleased to confirm that this issue has been resolved, and normal service has now been fully restored. Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability. We sincerely apologize for any disruption this may have caused. If you have any further questions or concerns, please don’t hesitate to reach out to my team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Operational) Production - Billing (Operational) Sandbox - Billing (Operational) Sandbox - Classic (Operational)

    Latest: Status: Resolved We are pleased to confirm that this issue has been resolved, and normal service has now been fully restored. Our team will continue to monitor the situation closel…

  5. Resolved 9m
    Started Apr 21, 2026, 02:02 PM UTC · Resolved Apr 21, 2026, 02:11 PM UTC

See the full Paddle outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 10 incidents View full outage history →