Is Paddle down?

Last checked 3m ago
Current status
Paddle is up

No incidents right now.

  • Official status page: paddlestatus.com
  • Checked every 5 minutes
  • 52 components tracked

Paddle is operational right now. Last checked 3m ago; the most recent incident resolved 10d ago.

Real-time Paddle status, recent outages, and incident history: pulled directly from Paddle's official status page at paddlestatus.com every 5 minutes. Pingoru tracks 52 Paddle services and has captured 6 incidents in the last 90 days (98.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident, free for 3 monitors, no credit card.

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Paddle uptime 98.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 4m
    Started Oct 21, 2026, 08:04 PM UTC · Resolved Oct 22, 2026, 12:09 AM UTC
    Production - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - ClassicProduction - ClassicProduction - BillingProduction - BillingProduction - BillingProduction - Classic
    Timeline · 3 updates
    • identified · Oct 21, 2026, 08:04 PM UTC

      Status: Identified We have identified the issue affecting metrics and reporting in the vendor dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Degraded performance) Production - Classic (Degraded performance)

    • resolved · Oct 22, 2026, 12:09 AM UTC

      Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    • resolved · Oct 22, 2026, 12:09 AM UTC

      Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    Latest: Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disrupt…

  2. Resolved 32m
    Started Sep 02, 2026, 08:31 PM UTC · Resolved Sep 02, 2026, 09:04 PM UTC
    Production - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - Billing
    Timeline · 3 updates
    • investigating · Sep 02, 2026, 08:31 PM UTC

      Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance)

    • resolved · Sep 02, 2026, 09:04 PM UTC

      Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)

    • resolved · Sep 02, 2026, 09:04 PM UTC

      Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)

    Latest: Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloa…

  3. Resolved 47m
    Started Aug 24, 2026, 08:35 AM UTC · Resolved Aug 24, 2026, 09:22 AM UTC
    Production - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - ClassicProduction - ClassicProduction - BillingProduction - BillingProduction - BillingProduction - Classic
    Timeline · 4 updates
    • identified · Aug 24, 2026, 08:35 AM UTC

      Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Partial outage) Production - Classic (Partial outage)

    • monitoring · Aug 24, 2026, 09:11 AM UTC

      Status: Monitoring We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    • resolved · Aug 24, 2026, 09:22 AM UTC

      Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    • resolved · Aug 24, 2026, 09:22 AM UTC

      Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    Latest: Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have a…

Incident record

Since April 2026 · incident.io · 52 components checked every 5 minutes
26incidents recorded
24last 12 months
3last 90 days
6 hourstypical duration, 12 months

The longest incident in the last year, New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard on April 28, 2026, ran for 47 hours. 9 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Production - Billing14
  • Production - Billing11
  • Production - Classic10
  • Production - Classic10
  • Production - Classic9

Latest incidents

  • Issue affecting metrics and reporting in the seller dashboard October 21, 2026 · 4 hours · degraded service

    Status: Identified We have identified the issue affecting metrics and reporting in the vendor dashboard, which began around 19:37 UTC, due to an outage with a…

  • Report downloads unavailable in the Paddle Dashboard September 2, 2026 · 32 minutes · degraded service

    Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error…

  • Retain August 24, 2026 · 47 minutes · degraded service

    Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore…

Outage history

Past 90 days · 3 incidents View full outage history →