Is Paddle down?

Last checked 9m ago
Current status
Paddle is up

No incidents right now.

Official status page: https://paddlestatus.com · Polled every 5 minutes · 38 components tracked

Paddle is operational right now. Last checked 9m ago; the most recent incident resolved 14d ago.

Real-time Paddle status, recent outages, and incident history — pulled directly from Paddle's official status page at https://paddlestatus.com every 5 minutes. Pingoru tracks 38 Paddle services and has captured 6 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident — free for 5 monitors, no credit card.

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Paddle uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 02, 2026, 09:04 PM UTC · Resolved Sep 02, 2026, 09:04 PM UTC
    Production - Billing
    Timeline · 2 updates
    • investigating · Sep 02, 2026, 08:31 PM UTC

      Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance)

    • resolved · Sep 02, 2026, 09:04 PM UTC

      Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)

    Latest: Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloa…

  2. Resolved
    Started Aug 24, 2026, 09:22 AM UTC · Resolved Aug 24, 2026, 09:22 AM UTC
    Production - ClassicProduction - Billing
    Timeline · 3 updates
    • identified · Aug 24, 2026, 08:35 AM UTC

      Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Partial outage) Production - Classic (Partial outage)

    • monitoring · Aug 24, 2026, 09:11 AM UTC

      Status: Monitoring We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    • resolved · Aug 24, 2026, 09:22 AM UTC

      Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)

    Latest: Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have a…

  3. Resolved
    Started Jul 16, 2026, 08:24 AM UTC · Resolved Jul 16, 2026, 08:24 AM UTC
    Production - ClassicProduction - ClassicSandbox - ClassicSandbox - ClassicProduction - BillingSandbox - Billing
    Timeline · 2 updates
    • identified · Jul 16, 2026, 08:00 AM UTC

      Status: Identified We’ve identified an issue affecting access to the Paddle seller dashboard sign-in flow at vendors.paddle.com "vendors.paddle.com": http://vendors.paddle.com and sandbox-vendors.paddle.com "sandbox-vendors.paddle.com": http://sandbox-vendors.paddle.com, caused by a third-party incident. Users who are already signed in are not affected. The issue is only impacting new sign-in attempts. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Sandbox - Classic (Degraded performance) Production - Classic (Degraded performance) Production - Billing (Degraded performance) Sandbox - Billing (Degraded performance)

    • resolved · Jul 16, 2026, 08:24 AM UTC

      Status: Resolved The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Sandbox - Billing (Operational) Sandbox - Classic (Operational) Production - Classic (Operational)

    Latest: Status: Resolved The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally. We are closely monitoring th…

  4. Resolved
    Started Jun 25, 2026, 05:16 AM UTC · Resolved Jun 25, 2026, 05:16 AM UTC
    Production - ClassicProduction - ClassicProduction - Billing
    Timeline · 4 updates
    • identified · Jun 25, 2026, 01:07 AM UTC

      Status: Identified Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause. We will update the status as soon as we have more information. We appreciate your patience. Please reach out to my team via [email protected] "[email protected]": mailto:[email protected] should you have any questions. Affected components Production - Classic (Degraded performance) Production - Billing (Degraded performance)

    • investigating · Jun 25, 2026, 03:18 AM UTC

      Status: Investigating We are continuing to investigate the issue. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance) Production - Classic (Degraded performance)

    • monitoring · Jun 25, 2026, 03:35 AM UTC

      Status: Monitoring We have deployed a fix for the issue that was affecting Paddle Billing Checkouts. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Classic (Operational) Production - Billing (Operational)

    • resolved · Jun 25, 2026, 05:16 AM UTC

      Status: Resolved The incident affecting Checkouts has been fully resolved. All services are now operating normally.  We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Classic (Operational) Production - Billing (Operational)

    Latest: Status: Resolved The incident affecting Checkouts has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you hav…

Outage history

Past 90 days · 4 incidents View full outage history →