Is Paddle down?

Last checked 1m ago
Current status
Paddle is having a partial outage

Active incident: New Sellers might be unable to access Retain settings and t…

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Official status page: https://paddlestatus.com · Polled every 5 minutes · 38 components tracked

Real-time Paddle status, recent outages, and incident history — pulled directly from Paddle's official status page at https://paddlestatus.com every 5 minutes. Pingoru tracks 38 Paddle services and has captured 16 incidents in the last 90 days (99.28% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident — free for 5 monitors, no credit card.

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Paddle uptime 99.28% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard
    Ongoing ● 1d
    Started Apr 28, 2026, 04:45 PM UTC
    Production - ClassicProduction - Billing
    2 updates · show timeline
    • investigating · Apr 28, 2026, 03:41 PM UTC

      Status: Investigating We have identified an issue affecting new sellers’ access to the ProfitWell Metrics and Retain Settings. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational) Production - Billing (Partial outage)

    • identified · Apr 28, 2026, 04:45 PM UTC

      Status: Identified We have identified an issue affecting access to Retain settings and Metrics for some new Paddle Billing signups in the dashboard. A fix has been scheduled for deployment for new signups, and the access for sellers who signed up earlier is being gradually restored. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Classic (Operational) Production - Billing (Partial outage) Production - Billing (Operational)

    Latest: Status: Identified We have identified an issue affecting access to Retain settings and Metrics for some new Paddle Billing signups in the dashboard. A fix has been scheduled for de…

See the full Paddle outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 5 incidents
  • New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard Ongoing
    Started Apr 28, 2026, 04:45 PM UTC · ● 1d
  • Webhook & Email Delivery Resolved
    Started Apr 21, 2026, 02:22 PM UTC · Resolved Apr 21, 2026, 02:22 PM UTC · —
  • Discount service degradation causing discount application failures Resolved
    Started Apr 21, 2026, 02:11 PM UTC · Resolved Apr 21, 2026, 02:11 PM UTC · —
  • Discount service degradation causing discount application failures Resolved
    Started Apr 21, 2026, 02:02 PM UTC · Resolved Apr 21, 2026, 02:11 PM UTC · 9m
  • Webhook & Email Delivery Resolved
    Started Apr 21, 2026, 11:00 AM UTC · Resolved Apr 21, 2026, 02:22 PM UTC · 3h 21m

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Every Paddle incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just Paddle or see every provider at once.

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Pingoru watches Paddle's official status page every 5 minutes and delivers incident, resolution, and maintenance events to your email, Slack, Discord, Teams, or webhook.

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Track Paddle uptime & incident history

See 90 days of Paddle uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

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Frequently asked questions

What is Paddle's uptime?
Over the last 90 days, Paddle reported 99.28% uptime on its official status page. That figure is calculated from the public incident timeline at https://paddlestatus.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Paddle's uptime history rolling forward in real time.
Has Paddle had outages in 2026?
Yes — Paddle has had 15 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Paddle outage?
The most recent Paddle incident was "Webhook & Email Delivery", which started on April 21, 2026 and was resolved on April 21, 2026. Pingoru captured this directly from https://paddlestatus.com. See the full incident card above for affected components and the update timeline.
How often does Paddle have outages?
Based on the last 90 days, Paddle averages 5.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Paddle's status page?
Paddle's official status page is https://paddlestatus.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Paddle down right now?
Paddle is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Paddle reports a change. Current status is based on 38 tracked services.
How does Pingoru know if Paddle is down?
We read https://paddlestatus.com directly, using Paddle's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Paddle has an outage?
Create a free Pingoru account and add Paddle as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Paddle's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Paddle incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Paddle issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Paddle status?
We use Paddle's own status page at https://paddlestatus.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Partial Outage" mean?
Paddle has a partial outage — one or more components are down, but the rest of the service is operational.

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