Is Paddle down?
Last checked 3m agoNo incidents right now.
Paddle is operational right now. Last checked 3m ago; the most recent incident resolved 10d ago.
Real-time Paddle status, recent outages, and incident history: pulled directly from Paddle's official status page at paddlestatus.com every 5 minutes. Pingoru tracks 52 Paddle services and has captured 6 incidents in the last 90 days (98.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Paddle reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Production - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - ClassicProduction - ClassicProduction - BillingProduction - BillingProduction - BillingProduction - Classic
Timeline · 3 updates
- identified · Oct 21, 2026, 08:04 PM UTC
Status: Identified We have identified the issue affecting metrics and reporting in the vendor dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Degraded performance) Production - Classic (Degraded performance)
- resolved · Oct 22, 2026, 12:09 AM UTC
Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
- resolved · Oct 22, 2026, 12:09 AM UTC
Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]: mailto:[email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
Latest: Status: Resolved The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disrupt…
-
- Production - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - BillingProduction - Billing
Timeline · 3 updates
- investigating · Sep 02, 2026, 08:31 PM UTC
Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via [email protected] should you have any questions. Affected components Production - Billing (Degraded performance)
- resolved · Sep 02, 2026, 09:04 PM UTC
Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)
- resolved · Sep 02, 2026, 09:04 PM UTC
Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Production - Billing (Operational)
Latest: Status: Resolved The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloa…
-
- Production - BillingProduction - BillingProduction - ClassicProduction - ClassicProduction - ClassicProduction - ClassicProduction - BillingProduction - BillingProduction - BillingProduction - Classic
Timeline · 4 updates
- identified · Aug 24, 2026, 08:35 AM UTC
Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore normal service as soon as possible. We will update the status once a fix has been deployed. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Partial outage) Production - Classic (Partial outage)
- monitoring · Aug 24, 2026, 09:11 AM UTC
Status: Monitoring We have deployed a fix for the issue that was affecting Retain. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
- resolved · Aug 24, 2026, 09:22 AM UTC
Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
- resolved · Aug 24, 2026, 09:22 AM UTC
Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [email protected]. Affected components Production - Billing (Operational) Production - Classic (Operational)
Latest: Status: Resolved The incident affecting Retain has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have a…
-
Incident record
Since April 2026 · incident.io · 52 components checked every 5 minutesThe longest incident in the last year, New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard on April 28, 2026, ran for 47 hours. 9 maintenance windows announced in the same period.
Most affected components, last 12 months
- Production - Billing14
- Production - Billing11
- Production - Classic10
- Production - Classic10
- Production - Classic9
Latest incidents
- Issue affecting metrics and reporting in the seller dashboard
Status: Identified We have identified the issue affecting metrics and reporting in the vendor dashboard, which began around 19:37 UTC, due to an outage with a…
- Report downloads unavailable in the Paddle Dashboard
Status: Investigating Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error…
- Retain
Status: Identified We have identified the issue affecting Retain that began around 7:56 UTC. We are actively working to resolve the root cause and restore…
- Started Oct 21, 2026, 08:04 PM UTC · Resolved Oct 22, 2026, 12:09 AM UTC · 4h 4m
- Started Sep 02, 2026, 08:31 PM UTC · Resolved Sep 02, 2026, 09:04 PM UTC · 32m
- Retain ResolvedStarted Aug 24, 2026, 08:35 AM UTC · Resolved Aug 24, 2026, 09:22 AM UTC · 47m