Ozonetel incident
Notification II Mumbai Vodafone trunk down || 2271241XXX, 225064XXXX & 1600413XXX
Resolved after 16 hours 50 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on August 27, 2026.
Telco Name: Vodafone, Location: Mumbai We would like to inform you that the SIP Trunk for 912271241XXX has been restored successfully. Our team is actively coordinating with the Telco regarding the following DID series, which are still impacted: 225064XXXX, 1600413XXX ETR: 3 hours To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is fully resolved. We are working closely with the Vodafone team and will provide further updates as they become available. If you are not using the above-mentioned DID series, please disregard this message. Thank you for your patience and cooperation.
Affected components
Update timeline
- identified Aug 27, 2026, 07:52 PM UTC
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 912271241XXX & 1600413XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Aug 28, 2026, 04:29 AM UTC
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 912271241XXX & 1600413XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We are working with the Vodafone team & will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Aug 28, 2026, 09:00 AM UTC
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 912271241XXX, 225064XXXX & 1600413XXX ETR: 3 hours To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We are working with the Vodafone team & will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Aug 28, 2026, 09:46 AM UTC
Telco Name: Vodafone, Location: Mumbai We would like to inform you that the SIP Trunk for 912271241XXX has been restored successfully. Our team is actively coordinating with the Telco regarding the following DID series, which are still impacted: 225064XXXX, 1600413XXX ETR: 3 hours To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is fully resolved. We are working closely with the Vodafone team and will provide further updates as they become available. If you are not using the above-mentioned DID series, please disregard this message. Thank you for your patience and cooperation.
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