Ozonetel incident

Mumbai TATA SIP Trunks are flapping 22693*****

Resolved after 5 hours 18 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on October 12, 2026.

identified Oct 12, 2026, 07:42 PM UTC

Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 22693***** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.

Started
Oct 12, 2026, 07:42 PM UTC
Resolved
Oct 13, 2026, 01:00 AM UTC
Duration
5h 18m
Detected by Pingoru
Oct 12, 2026, 07:42 PM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. identified Oct 12, 2026, 07:42 PM UTC

    Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 22693***** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.

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