- Detected by Pingoru
- Oct 14, 2026, 06:37 AM UTC
- Resolved
- Oct 14, 2026, 09:49 AM UTC
- Duration
- 3h 11m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP TrunkGeneral Notification (CXHUB - India)
Timeline · 1 update
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investigating Oct 14, 2026, 06:37 AM UTC
Telco Name: Vodafone , Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 2271****** Please use an alternate/backup/fallback Telco DID for outbound calls.
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- Detected by Pingoru
- Oct 13, 2026, 12:53 PM UTC
- Resolved
- Oct 13, 2026, 06:22 PM UTC
- Duration
- 5h 29m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Oct 13, 2026, 12:53 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 9180452XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Oct 12, 2026, 07:42 PM UTC
- Resolved
- Oct 13, 2026, 01:00 AM UTC
- Duration
- 5h 18m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Oct 12, 2026, 07:42 PM UTC
Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 22693***** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.
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- Detected by Pingoru
- Oct 12, 2026, 03:37 PM UTC
- Resolved
- Oct 14, 2026, 02:37 AM UTC
- Duration
- 1d 11h
Affected: India - Admin PortalSprint Release (CXHUB - India)
Timeline · 1 update
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identified Oct 12, 2026, 03:37 PM UTC
Dear Customer, We are writing to inform you that, due to data synchronisation failures, we are undertaking emergency maintenance to resolve the issue. Impact: CDR will not be available for the next 4 hours during the maintenance window. We apologise for the inconvenience and appreciate your patience as we work to restore normal service. Thank you for your continued support and understanding.
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- Detected by Pingoru
- Oct 10, 2026, 09:29 AM UTC
- Resolved
- Oct 10, 2026, 10:45 AM UTC
- Duration
- 1h 16m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Oct 10, 2026, 09:29 AM UTC
The SIP Trunk is currently down, impacting the DID series: 206******** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Oct 05, 2026, 11:47 AM UTC
- Resolved
- Oct 05, 2026, 04:11 PM UTC
- Duration
- 4h 24m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Oct 05, 2026, 11:47 AM UTC
Telco Name: RCOM, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 9144302156XX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Sep 30, 2026, 08:02 AM UTC
- Resolved
- Oct 03, 2026, 06:46 PM UTC
- Duration
- 3d 10h
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 30, 2026, 08:02 AM UTC
Telco Name: TATA, Location: Delhi The SIP Trunk is currently down, impacting the DID series: 11695***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 26, 2026, 02:54 AM UTC
- Resolved
- Sep 26, 2026, 09:44 AM UTC
- Duration
- 6h 50m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 26, 2026, 02:54 AM UTC
Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80300***** & 80300***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Sep 25, 2026, 10:28 PM UTC
- Resolved
- Sep 26, 2026, 01:33 AM UTC
- Duration
- 3h 5m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 25, 2026, 10:28 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 1600113XXX || 2241589XXX || 1600113XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 07:32 PM UTC
- Resolved
- Sep 25, 2026, 08:42 PM UTC
- Duration
- 1h 10m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 25, 2026, 07:32 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80244823XX, 80261675XX, 80261687XX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 11:05 AM UTC
- Resolved
- Sep 25, 2026, 05:47 PM UTC
- Duration
- 6h 42m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 25, 2026, 11:05 AM UTC
Telco Name: TATA, Location: Kolkata The SIP Trunk is currently down, impacting the DID series: 9133660***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 09:48 AM UTC
- Resolved
- Sep 25, 2026, 10:20 AM UTC
- Duration
- 32m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 25, 2026, 09:48 AM UTC
Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80621*****,14092*****,,92621*****,80691*****,80693*****,80691***** || 61961***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. ETR:2 Hours Thank you for your cooperation.
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- Detected by Pingoru
- Sep 25, 2026, 09:28 AM UTC
- Resolved
- Sep 25, 2026, 10:04 AM UTC
- Duration
- 35m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 25, 2026, 09:28 AM UTC
Telco Name: TATA Location: Mobile Trunk The SIP Trunk is currently not down. However, the following DID series are experiencing an outbound call connectivity issue. Outbound calls are failing with the status "Network Out Of Order." Affected Mobile Trunk DID Series: 919262****** 92402***** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 05:03 AM UTC
- Resolved
- Sep 25, 2026, 10:30 AM UTC
- Duration
- 5h 27m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 25, 2026, 05:03 AM UTC
Telco Name: TATA, Location: Kolkata The SIP Trunk is currently down, impacting the DID series: 9133660***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2026, 11:28 PM UTC
- Resolved
- Sep 25, 2026, 01:00 AM UTC
- Duration
- 1h 32m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 24, 2026, 11:28 PM UTC
Telco Name: TATA, Location: Kolkata The SIP Trunk is currently down, impacting the DID series: 91833660XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2026, 02:20 AM UTC
- Resolved
- Sep 23, 2026, 04:25 AM UTC
- Duration
- 2h 4m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 23, 2026, 02:20 AM UTC
Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 8068414**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 09:24 PM UTC
- Resolved
- Sep 23, 2026, 02:21 AM UTC
- Duration
- 4h 57m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 22, 2026, 09:24 PM UTC
Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 9160030**** , 8068414****.160030****.806821****, 160032****,80244****,140926**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 08:28 PM UTC
- Resolved
- Sep 22, 2026, 09:02 PM UTC
- Duration
- 33m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 22, 2026, 08:28 PM UTC
Telco Name: BSNL, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 9180244**** ,91 80261***** ,91 8026****** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 06:44 AM UTC
- Resolved
- Sep 22, 2026, 06:58 AM UTC
- Duration
- 14m
Affected: India - Agent PortalSprint Release (CXHUB - India)
Timeline · 1 update
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investigating Sep 22, 2026, 06:44 AM UTC
Currently, we are experiencing slow response/intermittent network issues while accessing the Agent Portal https://agent.cloudagent.ozonetel.com/login.
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- Detected by Pingoru
- Sep 21, 2026, 07:17 AM UTC
- Resolved
- Sep 21, 2026, 12:32 PM UTC
- Duration
- 5h 15m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 21, 2026, 07:17 AM UTC
Telco Name: Airtel, Location: Indore The SIP Trunk is currently down, impacting the DID series: 917314729XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 20, 2026, 10:58 AM UTC
- Resolved
- Sep 21, 2026, 01:48 AM UTC
- Duration
- 14h 49m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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identified Sep 20, 2026, 10:58 AM UTC
Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80300***** & 80300***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2026, 02:20 PM UTC
- Resolved
- Sep 19, 2026, 03:11 PM UTC
- Duration
- 50m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 19, 2026, 02:20 PM UTC
Telco Name: TATA, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 91220695XXXX,91 220695XXXX,91619600XXXX,9161960XXXX, To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2026, 08:30 AM UTC
- Resolved
- Sep 19, 2026, 09:37 AM UTC
- Duration
- 1h 7m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 19, 2026, 08:30 AM UTC
Telco Name: TATA, Location: Delhi This is to inform you that we are currently observing a call connectivity issue with the 922803*** series DIDs. Kindly use an alternate DID for the time being. We will keep you updated once the issue is resolved. Tentative ETR :- 4 Hrs We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 09:45 PM UTC
- Resolved
- Sep 17, 2026, 09:57 AM UTC
- Duration
- 12h 11m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 16, 2026, 09:45 PM UTC
Telco Name: Airtel, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: 9122462XXXX | 914097XXXXX | 9122445XXXX | 91224574XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 02:46 PM UTC
- Resolved
- Sep 11, 2026, 08:55 PM UTC
- Duration
- 6h 9m
Affected: Sprint Release (CXHUB - India)India - Respective location PRI/SIP Trunk
Timeline · 1 update
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investigating Sep 11, 2026, 02:46 PM UTC
Telco Name: TATA The SIP Trunk is currently down, impacting the DID series: 918069XXXXX,918068XXXXX,9180617XXXX,9180621XXXX,9114092XXXXX and 91160031XXXX The tentative ETR is 1 hour. To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →