- Detected by Pingoru
- Jun 17, 2026, 10:35 PM UTC
- Resolved
- Jun 18, 2026, 01:35 AM UTC
- Duration
- 2h 59m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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investigating Jun 17, 2026, 10:35 PM UTC
Telco Name: Vodafone , Location: Chennai The SIP Trunk is currently down, impacting the DID series: 91447164XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Jun 15, 2026, 01:41 AM UTC
- Resolved
- Jun 15, 2026, 03:37 AM UTC
- Duration
- 1h 55m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 15, 2026, 01:41 AM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 91804618XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Jun 13, 2026, 07:08 AM UTC
- Resolved
- Jun 16, 2026, 11:39 AM UTC
- Duration
- 3d 4h
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 13, 2026, 07:08 AM UTC
Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 4430**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Jun 11, 2026, 08:00 PM UTC
- Resolved
- Jun 11, 2026, 09:05 PM UTC
- Duration
- 1h 5m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 11, 2026, 08:00 PM UTC
Telco Name: Airtel, Location: Mumbai The SIP Trunk is currently down, impacting the DID series: ||22462675** | 14097164** | 22445317** | 22457490** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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- Detected by Pingoru
- Jun 11, 2026, 11:48 AM UTC
- Resolved
- Jun 11, 2026, 03:31 PM UTC
- Duration
- 3h 43m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 3 updates
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identified Jun 11, 2026, 11:48 AM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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identified Jun 11, 2026, 12:41 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 1 hour. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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identified Jun 11, 2026, 02:01 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 2 hour. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 02:25 PM UTC
- Resolved
- Jun 10, 2026, 03:02 PM UTC
- Duration
- 37m
Affected: India - Dashboard PortalIndia - Report PortalSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 10, 2026, 02:25 PM UTC
Currently, we are experiencing slow response/intermittent issues while accessing Cloud Agent Dashboard portal https://cloudagent.ozonetel.com/login
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2026, 07:45 PM UTC
- Resolved
- Jun 10, 2026, 02:26 AM UTC
- Duration
- 6h 40m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 09, 2026, 07:45 PM UTC
Telco Name: Airtel, Location: Ahmedabad The SIP Trunk is currently down, impacting the DID series: 7948078*** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2026, 02:43 PM UTC
- Resolved
- Jun 06, 2026, 05:14 PM UTC
- Duration
- 2h 31m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 06, 2026, 02:43 PM UTC
Telco Name: Reliance, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 91803005XXXX & 918030076XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2026, 07:06 AM UTC
- Resolved
- Jun 06, 2026, 10:26 AM UTC
- Duration
- 3h 20m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 06, 2026, 07:06 AM UTC
Telco Name: Reliance, Location: Bangalore The PRIs are currently down, impacting the DID series: 9180300xxxxx To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 07:33 PM UTC
- Resolved
- Jun 05, 2026, 09:05 PM UTC
- Duration
- 1h 31m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 05, 2026, 07:33 PM UTC
Telco Name: TATA, Location: Delhi The SIP Trunk is currently down, impacting the DID series: 11699*****,6190***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 06:51 PM UTC
- Resolved
- Jun 05, 2026, 08:56 PM UTC
- Duration
- 2h 4m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 05, 2026, 06:51 PM UTC
Telco Name: JIO, Location: Delhi The SIP Trunk is currently down, impacting the DID series: 9114093***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 08:17 AM UTC
- Resolved
- Jun 07, 2026, 01:40 AM UTC
- Duration
- 1d 17h
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 05, 2026, 08:17 AM UTC
Location: Chennai The SIP Trunk is currently down, impacting the DID series: 9144302XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 05:32 PM UTC
- Resolved
- Jun 03, 2026, 08:53 PM UTC
- Duration
- 3h 20m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 03, 2026, 05:32 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 91804458xxxx, 1600108xxxx To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 10:20 AM UTC
- Resolved
- Jun 03, 2026, 10:44 AM UTC
- Duration
- 24m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 2 updates
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identified Jun 03, 2026, 10:20 AM UTC
Telco Name: Vodafone, Location: Bangalore The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Calls are failing with status 'NoResponse'. Impacted DID series: 918037****** 918071****** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.
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identified Jun 03, 2026, 10:21 AM UTC
Telco Name: Vodafone, Location: Bangalore The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Calls are failing with status 'NoResponse'. Impacted DID series: 918037****** 918071****** Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 10:15 AM UTC
- Resolved
- Jun 03, 2026, 10:44 AM UTC
- Duration
- 29m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 03, 2026, 10:15 AM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Calls are failing with status 'NoResponse'. Impacted DID series: 9180402***** 9180417***** 9180447***** 160010800* 160010818_160010817_160010820* 160010824_16001082* 16001088* Please use an alternate/backup/fallback Telco DID for outbound calls. The tentative ETR is 4 hours.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 06:11 PM UTC
- Resolved
- Jun 01, 2026, 07:47 PM UTC
- Duration
- 1h 36m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified Jun 01, 2026, 06:11 PM UTC
Telco Name: Vodafone , Location: Ahmedabad The SIP Trunk is currently down, impacting the DID series: 91797155XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 06:06 PM UTC
- Resolved
- Jun 01, 2026, 07:57 PM UTC
- Duration
- 1h 50m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 2 updates
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identified Jun 01, 2026, 06:06 PM UTC
Telco Name: Airtel, Location: Ahmedabad The SIP Trunk is currently down, impacting the DID series: 91794352XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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identified Jun 01, 2026, 06:13 PM UTC
Telco Name: Airtel, Location: Ahmedabad The SIP Trunk is currently down, impacting the DID series: 91794352XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- May 30, 2026, 03:16 AM UTC
- Resolved
- May 30, 2026, 03:33 AM UTC
- Duration
- 17m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 30, 2026, 03:16 AM UTC
Telco Name: BSNL, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80244***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- May 23, 2026, 12:09 PM UTC
- Resolved
- May 23, 2026, 05:25 PM UTC
- Duration
- 5h 16m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 23, 2026, 12:09 PM UTC
Telco Name: Tata, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing packet loss and call connectivity issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 08:02 AM UTC
- Resolved
- May 20, 2026, 09:55 AM UTC
- Duration
- 1h 53m
Affected: India - Admin PortalSprint Release (CXHUB - India)
Timeline · 1 update
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investigating May 20, 2026, 08:02 AM UTC
Currently, we are experiencing slow response/intermittent network issues while accessing the Admin Portal https://cloudagent.ozonetel.com/admin.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 07:00 AM UTC
- Resolved
- May 17, 2026, 10:29 AM UTC
- Duration
- 3h 28m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 17, 2026, 07:00 AM UTC
Telco Name: Tata, Location: Mumbai. The SIP Trunk is not down but the below DID Series are getting packet loss. Mumbai DID Series 912265**** Please use an alternate/backup/fallback Telco DID for calls.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 09:41 AM UTC
- Resolved
- May 16, 2026, 05:41 PM UTC
- Duration
- 7h 59m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 16, 2026, 09:41 AM UTC
The SIP Trunk is currently down, impacting the DID series: 912265**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 07:12 AM UTC
- Resolved
- May 20, 2026, 10:05 AM UTC
- Duration
- 4d 2h
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 2 updates
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identified May 16, 2026, 07:12 AM UTC
Telco Name: Airtel, Location: Mumbai. The SIP Trunk is not down but the below DID Series are experiencing an outbound call connectivity issue. Mumbai DID Series 9122453**** Please use an alternate/backup/fallback Telco DID for outbound calls.
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monitoring May 18, 2026, 05:47 AM UTC
Telco Name: Airtel, Location: Mumbai. Calls are now connecting successfully with the below DID series: Mumbai DID Series: 9122453**** Currently, we have kept the trunk under observation and are continuously monitoring the services to ensure stability.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 05:10 AM UTC
- Resolved
- May 15, 2026, 05:23 PM UTC
- Duration
- 12h 13m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 15, 2026, 05:10 AM UTC
Telco Name: TATA, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing voice issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 01:57 AM UTC
- Resolved
- May 15, 2026, 12:09 PM UTC
- Duration
- 10h 11m
Affected: India - Respective location PRI/SIP TrunkSprint Release (CXHUB - India)
Timeline · 1 update
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identified May 15, 2026, 01:57 AM UTC
Telco Name: JIO, Location: Ahmedabad The SIP Trunk is currently down, impacting the DID series: 91793535XXXX, 91920030XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Read the full incident report →