Ozonetel incident
MUMBAI Location Vodafone SIP trunk is getting packet loss || 2250645600
Resolved after 2 days, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on August 23, 2026.
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is still getting packet loss, impacting the DID series: 91225064XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Affected components
Update timeline
- identified Aug 23, 2026, 03:49 AM UTC
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is getting packet loss, impacting the DID series: 91225064XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Aug 24, 2026, 11:20 AM UTC
Telco Name: Vodafone, Location: Mumbai The SIP Trunk is still getting packet loss, impacting the DID series: 91225064XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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