Ozonetel incident

TCL mobile sip trunk is down || 9240231***

Resolved after 2 hours 10 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on July 21, 2026.

identified Jul 21, 2026, 07:41 AM UTC

Telco Name: TATA The PRI is currently down, impacting the DID series: 9240231XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Jul 21, 2026, 07:41 AM UTC
Resolved
Jul 21, 2026, 09:52 AM UTC
Duration
2h 10m
Detected by Pingoru
Jul 21, 2026, 07:41 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. identified Jul 21, 2026, 07:41 AM UTC

    Telco Name: TATA The PRI is currently down, impacting the DID series: 9240231XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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