Ozonetel incident

Notification II Chennai location RCOM PRI is down || 4430215600

Resolved after 1 day 19 hours, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on July 15, 2026.

investigating Jul 15, 2026, 09:38 PM UTC

Telco Name: RCOM, Location: Chennai The PRI Trunk is currently down, impacting the DID series: 91443021XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Jul 15, 2026, 09:38 PM UTC
Resolved
Jul 17, 2026, 05:19 PM UTC
Duration
1d 19h
Detected by Pingoru
Jul 15, 2026, 09:38 PM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. investigating Jul 15, 2026, 09:38 PM UTC

    Telco Name: RCOM, Location: Chennai The PRI Trunk is currently down, impacting the DID series: 91443021XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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