Ozonetel incident
PRI/SIP Trunk Degraded Performance || 91924xxxxxxx, 91926xxxxxxx
Resolved after 1 day 4 hours, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on July 11, 2026.
Telco Name: TATA The SIP trunk is up; however, the below DID series are experiencing intermittent call connectivity issues. Calls are failing with the status "Resource Unavailable." Affected DID Series: 91924xxxxxxx 91926xxxxxxx We request you to use an alternate/backup/fallback telco DID for outbound calls until the issue is resolved. We are actively checking this with the telco and will keep you updated on the progress. Please ignore this notification if you are not using the above DID series or if there is no impact on your calling.
Affected components
Update timeline
- identified Jul 11, 2026, 06:09 AM UTC
Telco Name: TATA The SIP trunk is up; however, the below DID series are experiencing intermittent call connectivity issues. Calls are failing with the status "Resource Unavailable." Affected DID Series: 91924xxxxxxx 91926xxxxxxx We request you to use an alternate/backup/fallback telco DID for outbound calls until the issue is resolved. We are actively checking this with the telco and will keep you updated on the progress. Please ignore this notification if you are not using the above DID series or if there is no impact on your calling.
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