Ozonetel incident

Chennai location RCOM PRI is down || 4430215600

Resolved after 1 day 21 hours, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on July 5, 2026.

identified Jul 05, 2026, 03:39 AM UTC

Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 914430215XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Jul 05, 2026, 03:37 AM UTC
Resolved
Jul 07, 2026, 01:32 AM UTC
Duration
1d 21h
Detected by Pingoru
Jul 05, 2026, 03:37 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. investigating Jul 05, 2026, 03:37 AM UTC

    Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 914430215XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

  2. identified Jul 05, 2026, 03:39 AM UTC

    Telco Name: Reliance, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 914430215XXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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