Ozonetel incident

Notification II TTSL_MobileTrunk TATA trunk down || 9240**** ,9262****

Resolved after 6 hours 48 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on June 29, 2026.

identified Jun 29, 2026, 05:15 AM UTC

Telco Name: TATA, Location: Bangalore We are observing outbound call connectivity issue with Telangana and Andhra pradesh region numbers , impacting the DID series: 919240XXXX, 919262XXXX,918065XXXXXX ETR : 2 hours To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Jun 29, 2026, 03:00 AM UTC
Resolved
Jun 29, 2026, 09:48 AM UTC
Duration
6h 48m
Detected by Pingoru
Jun 29, 2026, 03:00 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. investigating Jun 29, 2026, 03:00 AM UTC

    Telco Name: TATA, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 919240XXXX To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

  2. identified Jun 29, 2026, 05:15 AM UTC

    Telco Name: TATA, Location: Bangalore We are observing outbound call connectivity issue with Telangana and Andhra pradesh region numbers , impacting the DID series: 919240XXXX, 919262XXXX,918065XXXXXX ETR : 2 hours To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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