Ozonetel incident

Chennai location RCOM PRI is down || 4430215600

Resolved after 9 hours 19 minutes, affecting Sprint Release (Sprint Release — CXHUB - India) and India - Respective location PRI/SIP Trunk, on June 25, 2026.

identified Jun 25, 2026, 08:27 AM UTC

Telco Name: RCOM PRI, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 914430xxxxxxx To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

Started
Jun 25, 2026, 08:27 AM UTC
Resolved
Jun 25, 2026, 05:47 PM UTC
Duration
9h 19m
Detected by Pingoru
Jun 25, 2026, 08:27 AM UTC

Affected components

Sprint Release (Sprint Release — CXHUB - India)India - Respective location PRI/SIP Trunk

Update timeline

  1. identified Jun 25, 2026, 08:27 AM UTC

    Telco Name: RCOM PRI, Location: Chennai The SIP Trunk is currently down, impacting the DID series: 914430xxxxxxx To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.

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