Ozonetel experienced a major incident on June 11, 2026 affecting India - Respective location PRI/SIP Trunk and Sprint Release (CXHUB - India), lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 11, 2026, 11:48 AM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Jun 11, 2026, 12:41 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 1 hour. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
- identified Jun 11, 2026, 02:01 PM UTC
Telco Name: Airtel, Location: Bangalore The SIP Trunk is currently down, impacting the DID series: 80461***** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. ETR: 2 hour. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.