Ozonetel incident

Observing packet loss on CCPL Mumbai Tata trunk || 22653*****

Resolved after 5 hours 16 minutes, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 23, 2026.

identified May 23, 2026, 12:09 PM UTC

Telco Name: Tata, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing packet loss and call connectivity issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

Started
May 23, 2026, 12:09 PM UTC
Resolved
May 23, 2026, 05:25 PM UTC
Duration
5h 16m
Detected by Pingoru
May 23, 2026, 12:09 PM UTC

Affected components

India - Respective location PRI/SIP TrunkSprint Release (Sprint Release — CXHUB - India)

Update timeline

  1. identified May 23, 2026, 12:09 PM UTC

    Telco Name: Tata, Location: Mumbai The SIP Trunk is not down but the below DID Series are experiencing packet loss and call connectivity issues. Mumbai DID Series 22653***** Please use an alternate/backup/fallback Telco DID for outbound calls.

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