Resolved after 7 hours 59 minutes, affecting India - Respective location PRI/SIP Trunk and Sprint Release (Sprint Release — CXHUB - India), on May 16, 2026.
The SIP Trunk is currently down, impacting the DID series: 912265**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
Affected components
Update timeline
- identified May 16, 2026, 09:41 AM UTC
The SIP Trunk is currently down, impacting the DID series: 912265**** To ensure uninterrupted service, please route outbound calls through the available alternate/backup/fallback Telco DID until the issue is resolved. We will provide further updates as needed. If you are not using this DID series, please disregard this message. Thank you for your cooperation.
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